Terms of Service

Effective Date: May 3, 2026

1. AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”, “Customer”, “User”) and ‌VANTASTIC PARTS LIMITED‌ (“Company”, “we”, “us”, or “our”), concerning your access to and use of the website ‌www.vantasticpartsltd.com‌ (the “Site”) as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Platform”). The Platform facilitates the online retail of automotive tools, accessories, and related products (“Products”).

You agree that by accessing the Site, registering an account, placing an order, or using any of our services, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Site and must discontinue use immediately.

We reserve the right, at our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Effective Date” at the top of these Terms. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Those who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, logos, icons, product names and descriptions (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of England and Wales, international copyright laws, and international conventions. The Content is provided on the Site for your personal, non-commercial use only.

You are granted a limited, non-exclusive, non-sublicensable, revocable license to access and use the Site and its Content for lawful purposes strictly in accordance with these Terms. You may not:

  • Systematically retrieve data or other Content to create a compilation, database, or directory.
  • Use any information obtained from the Site to harass, abuse, or harm another person.
  • Make any unauthorized use of the Site or its Content.
  • Circumvent, disable, or otherwise interfere with security-related features of the Site.
  • Engage in any automated use of the system, such as using scripts to place orders or scrape content.
  • Use the Site for any unauthorized commercial endeavors.
  • Copy, reproduce, distribute, sell, or otherwise exploit any part of the Site, Content, or Marks without our express prior written permission.

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  1. You have the legal capacity and agree to comply with these Terms.
  2. You will not use the Site for any illegal or unauthorized purpose.
  3. Your use of the Site will not violate any applicable law or regulation.
  4. All registration information you submit will be true, accurate, current, and complete.
  5. You will not solicit other users to use or become members of any third-party website or organization.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. PRODUCTS AND ORDERING

4.1. Product Information:‌ We make every effort to display the colors, features, specifications, and details of our Products (such as car aromatherapy items, storage hooks, garbage bags, and organizer boxes) as accurately as possible on the Site. However, we do not guarantee that your monitor’s display of any color will be accurate, or that product descriptions are error-free. All Products are subject to availability. We reserve the right to discontinue any Product at any time for any reason.

4.2. Placing an Order:‌ To purchase a Product, you must complete the online order process, including providing valid payment details and a valid shipping address. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason at any time. Situations that may result in order cancellation include limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or suspected fraud.

4.3. Pricing and Payment:‌ All prices listed on the Site are in Euros (€) unless otherwise stated and are subject to change. We may offer Products at different prices through different channels. Prices do not include applicable taxes, duties, or shipping charges, which will be added to your total at checkout. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method.

5. SHIPPING & DELIVERY

Our Shipping Policy is incorporated into these Terms by reference. Delivery times are estimates only and are not guaranteed. You are responsible for ensuring the shipping address you provide is complete and accurate. The risk of loss and title for the Products pass to you upon our delivery to the carrier. Shipping charges are non-refundable unless an order is cancelled by us due to an error on our part. Please refer to the Shipping Policy for detailed information on processing times, carriers, international orders, and handling of lost or damaged shipments.

6. RETURNS, REFUNDS, AND EXCHANGES

Our Refund and Returns Policy is incorporated into these Terms by reference. We accept returns within 30 days of delivery, subject to the conditions outlined therein. ‌A fundamental condition of our policy is that refunds will only be processed upon the physical return and inspection of the item(s). Refunds without a return are strictly not permitted.‌ All returned items must be unused, in their original packaging, and include all components. We are not responsible for return shipping costs unless the return is due to our error. Please refer to the full Refund and Returns Policy for the complete procedure and conditions.

7. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy, which describes how we collect, use, and share your personal information. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

8. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to:

  1. Use the Site to advertise or sell goods and services.
  2. Harass, annoy, intimidate, or threaten any of our employees or agents.
  3. Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose.
  4. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  5. Attempt to impersonate another user or person or use the username of another user.

9. USER GENERATED CONTRIBUTIONS

The Site may invite you to post content such as product reviews, comments, or other materials (“Contributions”). Any Contribution you post will be considered non-confidential and non-proprietary. By posting a Contribution, you grant us an unrestricted, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, and distribute it. You are solely responsible for your Contributions and agree they will not be libelous, illegal, obscene, or infringe any third-party’s rights.

10. GOVERNING LAW

These Terms and your use of the Site are governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in England, and you hereby consent to the personal jurisdiction of such courts.

11. LIMITATION OF LIABILITY

IN NO EVENT SHALL VANTASTIC PARTS LIMITED, OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES‌, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR OUR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR PRODUCTS PURCHASED VIA THE SITE IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site.

13. TERM AND TERMINATION

These Terms shall remain in full force and effect while you use the Site. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Site (including blocking certain IP addresses) to any person for any reason or no reason, including breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation. We may terminate your use or participation in the Site at any time, without warning, in our sole discretion.

14. DISPUTE RESOLUTION

You agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the breach thereof, or the use of the Site (a “Dispute”) by contacting us directly at ‌deskdreame@vantasticpartsltd.com‌. If the Dispute cannot be resolved informally, you agree to submit the Dispute to the exclusive jurisdiction of the courts of England and Wales.

15. CONTACT INFORMATION

For any questions or comments regarding these Terms of Service, our Products, or the Site, you may contact us via the following methods:

  • Email:‌ deskdreame@vantasticpartsltd.com
  • Telephone:‌ +44 131 201 2583
  • Postal Address:‌ VANTASTIC PARTS LIMITED, West Hill Farm, Vickermans Lane, Elstronwick, East Yorkshire, England, HU12 9BP
  • Website:‌ www.vantasticpartsltd.com

16. MISCELLANEOUS

These Terms and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. We may assign our rights and obligations under these Terms at any time. These Terms operate to the fullest extent permissible by law.